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Availability
The artwork exhibited on this site is original art and one of
a kind. It may be possible that the artist or the
gallery may have already sold a work of art that you wish to
order. Therefore, please understand that all artwork on our
site is subject to availability. If the work of art is no
longer available, we will notify you and you may wish to
either cancel your order or, alternatively, permit us to
suggest a suitable replacement.
How to Order
If you wish to purchase a work of art displayed on our site,
you may order on-line through the Gallery PayPal system, by
email (fill out the “contact” page), or by telephone
(248-495-1342). Please be sure to include the following
information with your order: your name, your day and evening
phone numbers, and both your email and home address. You may
also designate an alternative shipping address if applicable.
After you place your order, we will send you an email to
confirm receipt of order and notify you when the item ships.
Payment Options
We accept Visa, Master Card and American Express. Checks or
money orders must be in U.S. dollars and drawn on a United
States bank. All checks will need to be cleared before artwork
is sent.
Packing, Shipping and Insurance
We devote special care to packing, shipping and insuring each piece
of artwork to ensure its safe and prompt delivery. After you select
the “Buy It” button, a Shopping Cart page will appear where you can
review your order. The packing, shipping and insurance fee is located
under the “Options” column on the Shopping Cart page and will be added
to the purchase price of the painting.
Canceling an Order
If you decide to cancel or change an order, please notify us immediately
by email or phone. If your order has been shipped, you may simply return
it to us in its original packaging. If it has been shipped, you will be
responsible for the outbound packing, shipping and insurance charges as
well as the return shipping and insurance charge. We will refund the
purchase price (less the outbound packing, shipping and insurance charges
and return shipping and insurance charges) by crediting your account.
Artwork Damaged in Transit
If your artwork arrives damaged, please contact us immediately by email or
phone. We will refund the purchase price, including packing, shipping and
insurance charges and, at your option, arrange to ship a replacement.
Return Policy
Hinz Design wants you to be completely satisfied with your artwork. If you
are not completely satisfied, you may exchange the artwork for another painting
of equal value. The artwork must be returned in its original packaging within
five days of receipt. Customers are responsible for the outbound packing, shipping
and insurance charges as well as the return shipping and insurance charges. All
returns must be sent back using the original carrier. Our return policy applies
only to works exhibited on our site and does not apply to special orders or
commissioned work.
Privacy Policy
Hinz Design takes every precaution to protect the interests of our customers. We
do not and will not share your personal information (e.g., name, shipping address,
email address, payment records) with any third party.
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